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Making contracted operations work
Michael Cherniak., Operations & Management. January 25, 2012. Public Works Magazine.

From the article: "One way to tackle complexity is to expand resources. That's what the City of Inverness, Fla., did when faced with having to start up a new wastewater reclamation facility, resolve a drinking water consent order, and re-tool the asset management strategy for 32 wastewater pumping stations within 18 months."

Read the full text online at the Public Works website: Making contracted operations work 

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